Frequently Asked Questions
Everything you need to know about your order and our collections.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the United Kingdom and 10-14 business days for international orders, depending on your location.
What is your return policy for official merchandise?
We offer a 30-day return policy for most items. Products must be in their original, unworn condition with all tags and packaging intact to qualify for a full refund.
Are the vinyl records and box sets limited edition?
Many of our releases are limited runs. Availability is indicated on the product page, and we recommend pre-ordering to ensure you secure your copy.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my shipment?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.